Welcome to the James Cook Hotel Grand Chancellor Wellington

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Hotel Profile

James Cook Hotel Grand Chancellor. Noted for our friendly, professional service and well-appointed accommodation, we are the destination of choice for today’s discerning business and holiday traveller.

Enjoy stylish ambiance and sophisticated amenities – including two highly acclaimed restaurants and bars, Ella Bache Spa and a modern fitness room offering a variety of equipment. High-speed Internet connectivity is available throughout the hotel, and our exclusive 26th floor Club Lounge affords the pinnacle of executive comfort with complimentary full buffet breakfast, evening bar service and a business centre with spectacular harbour views.

Conveniently located in the heart of Wellington, minutes from the Cable Car, Parliament, and Lambton Quay's shopping district and nearby to Te Papa & Westpac Stadium, we look forward to welcoming you to New Zealand's thriving capital city.

When arranging bookings, please be sure to consult our hotel deals page.

For updates on recent events about the James Cook Hotel Grand Chancellor and other Hotel Grand Chancellor properties, please check our News page.

Important Notice:

Building work is currently underway on the lift tower that services the City Wing and Lambton Quay. This will involve blocking access to the Conference Floor on level 16 and Whitby’s Restaurant on level 17 from the City Wing elevators. Alternate access to the Conference Floor and Whitby’s Restaurant will be available from the Terrace Wing elevators instead. This will mean that guests staying in the City Wing will need to take the elevator to the ground floor then take the Terrace Wing elevators back up to the Conference Floor or Whitby’s Restaurant. We will have clear signage in place and our front desk staff will explain to guests as they check-in.

Work on the Foyer and the Terrace wing is scheduled to start late May.


147 The Terrace Wellington New Zealand


+64 (4) 499 9500


+64 (4) 499 9800

Toll Free in Australia:

1800 75 33 79 (1800 SLEEPY)

Toll Free in New Zealand:

0800 27 53 37 (0800 2 SLEEP)

Email address:


Environmental Double Gold Success

James Cook Hotel Grand Chancellor is proud to announce that is has achieved gold certification by both EarthCheck, the world’s leading certifier of travel and tourism organisations, and Qualmark, New Zealand tourism’s official quality assurance organisation.

The hotel is the first in Wellington to be awarded both of these prestigious certifications, and the second in New Zealand.

James Cook Hotel Grand Chancellor has joined an elite group of industry leaders who, over a period of five years or more, have consistently demonstrated their commitment to the highest standards of environmental and social responsibilities.

Each year, leading up to both certifications, James Cook Hotel Grand Chancellor submits 12 months of operational data to EarthCheck and Qualmark, to be benchmarked against industry best practice. A number of key indicators were measured; including energy and water consumption, total waste production, and community commitment.

The hotel has a ‘Green Team’ which is dedicated to developing conservation initiatives such as, composting all kitchen/food scraps, donating leftover toiletries to the Wellington City Mission, and bimonthly volunteer trips to Matiu/Somes Island. Approximately 46,500 litres of water is saved per year with a ‘Go Green’ initiative for guests who stay more than one night.

“Achieving EarthCheck Gold Certification is not an easy task to achieve,” explains EarthCheck CEO Stewart Moore. “There are no short cuts, no ways to buy your way in; it’s a matter of being able to prove the integrity of an organisation’s operational practices year-in and year-out, and then be willing to have everything verified by an independent, third party auditor.”

“This requires a commitment across all levels of an organisation, from the very top, all the way through to part time staff and even volunteers.” Moore comments.

Steve Martin, General Manager of the James Cook Hotel Grand Chancellor says that “five years of certification against both EarthCheck and Qualmark company standards is a true testament to the entire hotel’s enthusiasm and strong level of commitment to enhance our environmental, economic, and social sustainability initiatives. The team’s hard work has paid off, and we are proud to have been named an environmental leader within the industry.”