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Traffic Light System Policy

COVID-19 Policy & Vaccination Pass Update

COVID-19 Protection Framework, the Traffic Light System Policy

The team at the James Cook Hotel Grand Chancellor want to provide you with the knowledge that your health and wellbeing is our top priority.

From the 5th of April 2022 no 'my vaccine pass' requirement 

The Hotel has strict standards for cleanliness and hygiene by following our own 'Chancellor Clean' protocols. 

The James Cook Hotel Grand Chancellor will continue to provide a superior hospitality experience in the safest possible way and our team need your support in doing so.

Preventative Measures

  • We ask that guests and visitors wear a face-covering in public areas, except for when eating or drinking

For more information regarding the Traffic Light system, please visit the COVID-19 website.