Why Book Direct
Hotel Direct Booking Exclusive Deals and Discounts
We appreciate you have a choice where and how you make your booking. To help with your decision making, here are a few reasons why we think it is best to book directly with us online or via your corporate travel management company.
Best Price Guarantee
Grand Chancellor Hotels in Australia and New Zealand are committed to ensuring you are confident in booking with us directly on our grandchancellorhotels website by offering you the best price guaranteed online.
If you find a lower rate available online within 12 hours of booking, for the same dates, room type, number of guests and conditions you have booked on grandchancellorhotels.com, we will match the price and offer you a 10% discount on that room rate*.
*(Terms and conditions apply)
No Booking Fees and Fully Flexible Reservations
By booking on our grandchancellorhotels website, you can be confident in your reservation since they:
- Have no booking fees
- Are fully flexible – can be amended or cancelled up until 24 hours before your stay for no additional cost (unless specified clearly in the booking process)
- Have all room types available
- Do not require payment until you arrive at the Hotel (unless specified clearly in the booking process)
- Display the most up-to-date information and pictures
Enjoy complimentary unlimited in-room Wi-Fi* during your stay at all Grand Chancellor Hotels in Australia and New Zealand.
*A reasonable level of access can be expected at all Hotels.
Our team are here to help and are only phone call or email away, 24 hours a day. You will be able to personally contact each Hotel and speak to a team member onsite regarding your booking, rather than be directed to a call centre.
For all Hotel contact details, please visit
Let us reward you for booking directly with us on grandchancellorhotels.com by earning points for every stay or booking you make, at any Grand Chancellor Hotel across Australia & New Zealand.
Find out more about our loyalty program
Our dedicated Sales teams are able to assist with all of your corporate accommodation requirements and would be delighted to discuss your Company’s needs to identify the best solution. For further information, please visit our
The Grand Chancellor Hotels Experience
Our service ethos is to provide professional and welcoming guest experiences across our hotels, with five properties awarded TripAdvisor's 'Certificate of Excellence' in 2018.