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Arrival & Payment Information

Check In and Out Times

Room check in time is from 2pm

Room check out time is by 10am

Should you require a late check out (subject to availability), please contact reception during your stay. Late checkout charges apply. 

Payment Information

We accept a range of leading cards for payment. As per industry standard, payments made by credit card will incur a credit card surcharge at all Hotel Grand Chancellor properties. Cards accepted include Visa, Mastercard, Diners Club, American Express and JCB. 

Credit card surcharges will range between 1.4% - 3.60% dependent upon the card being used.

Please note there is no fee for cash or EFTPOS payments.